One of the most awaited tech summits went digital due to the coronavirus pandemic. This was the annual gathering of Adobe, which was initially supposed to be organized in Las Vegas. Shantanu Narayen, Adobe’s CEO, standing in his residency office, invited viewers to Tuesday’s first-ever digital Adobe Summit.
Shantanu Narayen stated that in reality, businesses of all sizes would attract existing consumers and meet new consumers by making every encounter a shopping experience. The notion that consumers “people buy experiences, not products” should act as a driving philosophy for companies of all sizes, executives said during a multimedia keynote presentation at Adobe Summit.
Digital Economy Index
Adobe launched its Digital Economy Index to help consumers manage this modern world, which is a real-time indicator of the digital economy, Shantanu Narayen said.
From the ways, technology is shaping our daily lives to digital behaviors, which we track online brings us to the center of the digital revolution, which sheds light on shopping your business strategies more accurately.
The theory of analyzing digital behaviors will help you scrutinize the way you sell products and services online. In the year of 2020 these unprecedented times have led the urgency of the product, rather than the luxury of it. Through business functioning digitally, you have to make sure you understand that people buy experiences, not products.
Adobe’s Digital Economy Index analyzes trillions of digital purchases in 18 different categories, spanning 100 million items. The concept behind the Digital Economy Index is to show what customers and corporations currently purchase. With the help of the DEI they were able to find out what consumers are actually buying. The following are the findings for the period from Jan. 1 2020 and Mar. 11, 2020 -:
From this survey, the DEI was able to find out that people want their interaction to be personalized; they expect these experiences to be well-designed and equipped in all the devices.
Also, the keynote, along with the DEI, centered on the evolution of shopper knowledge, which culminated in a brand new product announcement, which is the CXM playbook.
The CXM Playbook: A digital blueprint
One of Narayen’s other main topics was the “CMO and CIO Decade. He turned the keynote over to Anil Chakravarthy, govt vice chairman and typical supervisor of digital expertise in Adobe’s enterprise unit, who gave his presentation sitting at his residence workplace desk.
“The CMO brings advertisement and marketing skills to the table while CIOs understand the best way to combine information and architect programs. Narayen added, “Therefore, IT is transforming into an extra customer, and advertisement is transforming into extra information push together; they are operating bigger than ever. You will be aligned with the C- suite with this customer-centricity”.
The CXM Playbook is a self-assessment that helps you analyze the organization across six main areas. These fields include Digital First, Data Insights, scalable Content, Personalization Optimisation, Customer Experience Management, and Commerce.
“Each of those areas has finest practices, self-assessments, a spot to take notes, and skill to seek out gaps in your present plan,” Chakravarthy stated. “After every self-evaluation, you may obtain studying assets, custom-made guides with beneficial subsequent steps, and trade benchmarks to see the way you’re doing in comparison with your friends.”
Stay tuned for exciting times ahead..
Adobe has stated that three specific AI services will be introduced later in 2020 along with Journey AI, Content material and Commerce AI, and Lead AI. Prioritization of customer experience is the common trend that is here to stay.
Shivi Rao is a content marketer with Krish. She has worked in various industries spanning technology, science, rural marketing, startups & unicorns, eCommerce business, and digital marketing, believing that content is the foundation to facilitate the visibility of any organization and ensuring her words do the same. In her free time, you can either find her lifting weights in the gym or feeding the strays.
17 October, 2019 MagentoLive 2019 – one of the most sought-after Magento experience is just around the corner! With over 2000 eCommerce evangelists, leading brands and merchants, this event is surely going to turn big! Scheduled for 22nd and 23rd October 2019, MagentoLive Europe 2019 will bring to you 80+ insightful sessions on diversified topics ranging from enhancing your store’s performance to Magento 2 migration – delivered by some of the most brilliant brains in the eCommerce industry. If you haven’t registered for the event yet, now is the time to secure your spot! To spice up your excitement, here are top 3 things you can look forward to – while attending MagentoLive 2019: 1). Hear from Adobe & Magento Leadership: At MagentoLive, you will get to see and hear from, the brilliant minds behind Adobe & Magento. They will be unveiling the latest breakthroughs happening in and around the digital commerce stratosphere – and the trends following Magento. Apart from that, you will get to experience keynotes and sessions on various topics ranging from commerce best practices to running strategic marketing campaigns. With that being said, the sessions are going to be the first thing you should be looking forward to, while attending #MLEU 2019. 2). Get Your Hands-on Cutting-edge Magento & Adobe Products: For the first time ever, MagentoLive is bringing ‘Hands-on Labs’ experience to Europe. This is where you can polish your craftsmanship with Magento & Adobe products. You will get to learn new strategies for streamlining your business, enhance and optimize critical business processes and much more through live training sessions at the venue. Starting from things you need to know about local development for Magento Commerce Cloud to increasing your customer base and revenues through Amazon Sales Channel in Magento – you will be exposed to pragmatic topics which will help you take your artistry with Magento several notches above ordinary. 3). Network, Collaborate & Mingle-up with Magento Tribe: Getting along with like-minded people is a whole new ball game! At #MLEU, you will be exposed to your tribe – with whom you can exchange ideas, share valuable insights and build your network. Throughout the event, you will get ample of opportunities to meet and interact with leading experts of the world of eCommerce and Magento – to get answers of all the questions that are on your way to experiencing boundless commerce. Cherry on Top: Get Your Store Scanned At Zero Cost from Magento Mavens at #MLEU 2k19 Being an Enterprise Magento Solution Partner, we’re not only attending but also sponsoring this mega-event. Our experts will be available at the venue to help participants decipher their eCommerce riddle. You can schedule an appointment with them – and they will be happy to help you turn your eCommerce vision into a clickable reality. What’s more, you can also avail a no cost store audit – and get accurate report of threats looming over your store so that you can act before it’s too late!
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